Press Statement
President of Malaysian Medical Council
Improving the Means for Public and Medical Practitioners to Contact the Malaysian Medical Council (MMC)
The Malaysian Medical Council (MMC) has received numerous feedbacks regarding the difficulties faced by public and Medical Practitioners to contact the MMC via the existing formal phone line as provided in the MMC’s website. This has been brought about by the issues faced with the current telecommunications system in place at MMC, which are beyond the control of the Council. The system is unable to support high volume of calls received, nonetheless callers will receive and hear a ringing tone even when all lines are actually engaged and as if nobody is answering the calls.
In its efforts to seriously address this issue, the Council and Secretariat had taken steps as below:
1. Provided specific email addresses for queries to be forwarded to the secretariate
2. Provided mobile phone lines for departments in the MMC which receive high volume of calls as follows:
– Annual Practicing Certificate: 0162946947, 0163261751 and 0163264763
– Provisional Registration: 0163264985
– Letter of Good Standing & Translation of Documents: 0163267024
– Full Registration (Malaysians): 0163268542
– Full Registration (Non-Malaysians & Malaysians Returning from Abroad): 0163269354
The main phone lines and mobile phone numbers are contactable from 8.30AM to 5.00PM on working days, Monday to Friday. The secretariat can also be contactable via Short Messaging Service (SMS) and WhatsApp messaging application.
Thank you.
DATUK DR. NOOR HISHAM ABDULLAH
President of Malaysian Medical Council
14th November 2018
Download Letter Here
